Implementing decisions
Up one level(collecting and acting on feedback)
This box explains the meaning of the elements in the table
- What management decisions need to be taken? Decisions about....
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- What additional information may they need to make decisions?
- What is the current position?
- Progress checking
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- Institutional monitoring and quality assurance system documentation
- What feedback /monitoring mechanisms were set up?
- How were they designed and implemented and by whom?
- What was /were the purposes of the monitoring system?
- Who made these decisions and why?
- How effective were the monitoring / feedback systems?
- Setting up feedback systems
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- What feedback was there to and from learners?
- What feedback was there to and from organisational managers?
- What feedback was given to and from trainers, support staff, technicians, other employees?
- How was this feedback provided and by whom?
- Dealing with operational problems
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- Methods for identifying critical success factors
- How much flexibility in the program was possible/How much did you allow yourself?
- How much room was given for responsiveness?
- Were problems dealt with on the spot or recorded for next time?
- What problems occurred and what solutions were found?
- Did the technology work?
- Were the learning materials relevant, appropriate and effective?
- How did the learners respond to e-learning?
- How did the trainers/ facilitators respond to e-learning
- Feed forward mechanisms
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- Any institutional knowledge management systems documentation.
- Methods and tools for recording and disseminating lessons learned
- Methods for identifying critical success factors
- SWOT analysis
- What revisions were needed as a result?
- What didn't occur that was expected?
- What occurred that was not predicted - positive and negative
- Why did this happen?
- What issues or problems were not solved?
- What problems or constraints were self-imposed?
- What were the reasons for this?
- What were the main barriers to success?
- What were the main contributors to success?
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Please provide your comments on this section of the tool.
- Is there anything you would change about it? Is there anything you think should be left out or anything which should be added? Do you have any other comments about this section?
